FREQUENTLY ASKED QUESTIONS

What are Xenon upgrade bulbs?

Night Breaker Xenon Upgrade Bulbs Give 90% more light.

A standard halogen bulb is usually supplied in a vehicle when new. OSRAM, RING and PHILIPS have developed a range of replacement upgrade bulbs that produce more light or a different type of light than standard halogen bulbs. This means that you can improve the amount of light your existing bulbs produce by fitting upgrade bulbs. For instance - the new NIGHT BREAKER range from OSRAM produce 90% more light than standard halogen bulbs giving the driver a much better view of the road ahead and without dazzling oncoming drivers. The Cool Blue range are more geared towards styling and offer a bluer light with about 20% more light than a standard halogen bulb. We also sell the OSRAM standard range of halogen headlamps for those drivers who are happy with their existing setup.


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Why Buy From carbulbs.com ?

There are many automotive lighting products available to buy in the Uk. Most of the cheaper products are mass-produced in the Far East with very little emphasis on quality.

Carbulbs.com only sell quality automotive lighting products and we are authorised suppliers of OSRAM, RING and PHILIPS car bulbs. All the car bulbs we supply come directly to us from the manufacturers' distribution plants. When you buy from us you can be sure you are getting a genuine OSRAM, RING or PHILIPS quality product.


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How easy is it to fit the upgrade bulbs?

All the bulbs we offer have the same fitting as standard bulbs. Therefore it is just a matter of removing the old bulbs and fitting the new ones. However, we would recommend you consult your vehicle handbook to check on the fitting procedure. A few vehicles may require more parts to be removed before you can access the actual bulb that needs replacing. Because there are very many different vehicles we regret we cannot offer advice on the fitting process for a particular vehicle. All products are supplied on a DIY fit and you should satisfy yourself that you or the person fitting the bulb is competent to do so. We cannot accept any liability for any damage or additional costs incurred in fitting or using any products supplied by us.


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Do I need to modify my vehicle?

No - the upgrade bulbs we supply have exactly the same fitting, dimensions and power rating as your existing bulbs.


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Are these bulbs legal?

Absolutely! - All OSRAM, RING and PHILPS bulbs we sell are 100% street legal throughout Europe and are manufactured to meet or exceed the stringent ECE R37 regulations.


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Are upgrade Xenon bulbs the same as fitted on some new expensive cars?

No - When a new car comes fitted with Xenon type headlights, a different kind of lighting is used, known as HID - High Intensity Discharge. This system momentarily uses a very high voltage to start the light. This high voltage can be potentially lethal and we recommend that you do not try to fit HID headlights yourself. Please refer to your owners manual to confirm the type of bulb your vehicle has.


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What if my vehicle has Plastic Headlight Lenses?

All OSRAM, RING and PHILPS standard and upgrade car bulbs we sell are ‘UV STOP' and are suitable for fitting in cars with plastic headlamp lenses. However, this is not the case with many upgrade bulbs available from other suppliers. If a bulb does not have ‘UV STOP' characteristics it will degrade your plastic lens and distort the amount of light on the road.


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How soon will you despatch my order?

We keep very large stocks of all our products and we aim to despatch you order the same working day if ordered before 4.00pm. If for some reason we expect a delay in despatching your order for more than 2 working days we will email you to keep you informed of the situation.


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Which Bulbs will fit my vehicle?

To find out which bulbs you need for your vehicle use our vehicle search facility. If your vehicle is not listed please click here and fill in the details of your vehicle. We will then confirm back to you which fitting you need.


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Do you deliver outside the UK?

At the moment we only deliver to the UK & Irish Republic.


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What is your returns policy?
Provided the goods are unopened and unused you may return them to us within 7 days for a refund of the product. You must email us at sales@carbulbs.com prior to returning any goods and the cost should be borne by you. You must include your order number with any returned goods.

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Do you supply a VAT Invoice?
Yes we do. This is emailed to you in PDF format so that you may print it out if you so wish to do so. For orders despatched to the Channel Islands VAT is deducted from the order value at checkout.

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My order hasn’t arrived, what should I do?

We will send you an email once we have despatched your order. We primarily use Royal Mail and their associates worldwide. We do not use second class services and you should receive your order quickly.

Delivery within the UK

First Class - Most First Class orders are delivered next day, however please allow up to 7 working days after the goods have been despatched. We often find that Royal Mail have tried to deliver your order. However, if no one was in they should leave you a card informing you of this. Sometimes this does not happen for a variety of reasons and we recommend that you contact your local sorting office to see if the parcel is there awaiting collection or redelivery or ask your neighbours whether the parcel has been left with them.

First Class Recorded - Most First Class recorded orders are delivered next day, however please allow up to 7 working days after the goods have been despatched. We often find that Royal Mail have tried to deliver your order. However, if no one was in they should leave you a card informing you of this. Sometimes this does not happen for a variety of reasons and we recommend that you contact your local sorting office to see if the parcel is there awaiting collection or redelivery or ask your neighbours whether the parcel has been left with them. Please contact us for the tracking number.

Special Delivery - If your order has not been delivered by 12.30pm please contact us for the tracking number.

Delivery outside the UK

We only despatch orders outside the UK via Airsure® or International Signed ForTM services. Please contact us for a tracking number if your order has not been delivered with the following timescales:

Irish Republic: 7 Days


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We haven’t answered your question?

Please feel free to email us at info@carbulbs.com regarding any subject we haven’t answered.

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Bulb ordered Monday night arrived Wednesday morning, 5mins later fitted into car and working,

perfect service thank you
Derrick - Wylye

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